Sometimes you’ll come across mentions that aren’t relevant to your reporting. In these cases, you can remove them from your dashboard to keep things clean and focused.
A few important things to know before you delete coverage:
Deleting a mention removes it from your team’s view of the dashboard and reports.
Deleted coverage applies across your whole account/company, so everyone on your team will see the same view.
We recommend only deleting mentions that are clearly irrelevant, rather than removing coverage that wasn’t generated by your agency.
🚨 Important Tip: Deleting mentions only affects your internal team's view, not other companies' views. Deleted mentions will still be visible to anyone outside of your company that you share an online Media Book or Dashboard with.
If you want to share your exact same view (including the specific coverage you’ve deleted), you’ll need to download your view as an offline PDF report to share with them.
Deleting best practices for agencies
Instead of deleting coverage your agency didn’t generate, tag the content into a specific campaign or a general 'ongoing PR campaign', and then add all tags into a tag group called 'Your Agency Generated'. This way, you’ll be able to:
Show your client exactly how much coverage, reach and value your agency has driven
Compare “agency-generated” mentions against overall mentions for ongoing ROI reporting
👉 Learn more about our tags & tag grouping feature
How to delete a mention
1. Navigate to the book view. You can access this from either the All Media tab or any specific media type tab.
2. In the book view, each mention card has a delete button. Click this to remove the mention from your view, dashboard, and results.
3. If you make a mistake, you can recover coverage at any time. Go to the deleted coverage tab within book view, where you’ll see all deleted coverage, along with when it was deleted and by whom.
Next steps