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Managing users & team

Written by Ellen

You can manage all the users who have access to your account from Settings > Team Management.

From this page, you can:

Add new team members

1. Go to Settings > Team Management. If you don't see this page, you may not have the right permissions.

Contact your account admin or learn more about user roles below.

2. Click the orange Invite Team Member button.

3. Fill out the new member's details, assign them a role, and set up their brand alerts. Then click Invite Team Member to send the invitation.

4. Your new team member will receive an email inviting them to the platform.


Editing a team member

To edit a user's details or change their role, click the pencil icon next to their name.


User Roles

MVO has three user roles. When adding someone to your account, you'll be prompted to assign them one.

  • Admin - Full access. Admins can invite and remove users, assign roles, and manage billing (coming soon).

  • Manager - The same as Admin, except without billing access. Managers can invite and remove users and assign roles.

  • Member - Standard access. Members can use the platform, but cannot manage users or access billing.


Deactivating a team member

To deactivate a user, click the bin icon next to their name. This will immediately revoke their access to the platform.

To reactivate a user, toggle on Show Deactivated Team Members and click the reactivate arrow next to their name.

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